Zoltán Héczei

My job was to manage the workflow of a tech expert team responsible for privileged access management
across all Aegon business units.

As a Product Owner my responsibilities revolved around the overall quality growth of Lensa's essential
Messaging component, including fundamental modules like job alerting through online channels,
targeting more than a million job seekers each day in the United States by customized job alerts.

Using my experience gathered at a London-based FTSE250 online gambling company (Sportingbet PLC)
my job was to improve the Hungarian gambling operator’s online campaign-efficiency, paying significant
attention to both acquisition and retention, especially in the highest value VIP customer segment. With
subcontractors we custom developed a comprehensive automation system for micro-segmented
promotions as well as other improvements in order to fine-tune campaign targeting.

Responsible for providing improvement solutions for Intalion’s clients, while specifying the entire
workflow of their new Business Process Management platform. My job was to provide professional
communication and work flow between developers and clients, as well as introducing Intalion’s business
IT solutions with detailed development milestones.

As an Online Gambling Technical Specialist my duties included working closely with Business Analysts and UX Specialists to develop technically feasible solutions with a strong Service Design approach: with highest consideration to the end- to-end customer journey as well as to the product usability. I was also responsible for digital product and service localizations by managing the Territory Web Design Team of 12 people and for creating new gambling promotion ideas as well as managing the development and localization of these in a professional Agile environment. My daily duties revolved around the heavy use of JavaScript, jQuery. My responsibility extended as far as building full backend systems (using PHP and MySQL) for promotional webservices and related Content Management Systems for administration purposes.